Hospital Unit Clerk

About This Program

The Hospital Unit Clerk Certificate is a fast-paced program that is offered in-class on a part-time basis. Student should be comfortable using a computer and open to learning software programs. 

In order to complete the Certificate, students must:

  • successfully complete all of the courses listed below.
  • apply for the Certificate upon successful completion of all required courses. Certificate request forms are available at the Continuing Studies office.
  • complete all of the course requirements within 3 years


  • Expect to dedicate significant time and effort on homework and studying.
  • Regular attendance is expected and required. 

If you are a graduate of Medicine Hat College's Administrative Office Professional (AOP) certificate, you can receive advanced standing in the Hospital Unit Clerk certificate program. With your AOP certificate, and successful completion of Medical Terminology, Exploring the Role of the Hospital Clerk, and Standard First Aid with Level C CPR, you will receive a Hospital Unit Clerk certificate. PLAR (prior learning assessment and recognition) will be provided for the computer skills training and keyboarding requirements, as well as the "Productivity and Workplace Communication" course requirements.

For more information or to register, call registration at 403.529.3844 or click the Courses & Fees tab below.


Unit Clerks play a vital role by managing the coordination of activity and information so the needs of medical staff, patients and families are met in an effective manner. Our program prepares you for this position with classroom instruction as well as a preceptored work experience.

Unit clerks demonstrate the following characteristics:

  • excellent oral and written communication skills
  • good organizational and time management skills
  • high level of computer literacy and keyboarding skills
  • enjoy working with people and have a desire to help those in need
  • the ability to work efficiently despite frequent interruptions
  • emotional maturity and the ability to handle stress
  • the ability to maintain patient confidentiality
  • good interpersonal skills especially the ability to deal effectively with difficult behaviours sometimes exhibited by people in distress.
  • value teamwork

According to the 2015 Alberta Wage and Salary Survey, Albertans in the Unit Clerk occupational group earned a starting wage from $19.00 – $35.00 an hour. The average wage was $27.64 an hour. (

For upcoming dates and times and to register for courses, please click here.

Courses can be paid on a course by course basis. Prices are subject to change. See below for course descriptions and fees.

Medical Terminology
Tuition: $695 + GST
Textbook: $135 + GST
Material Fee: $35 + GST
Hours: 42

By studying rules, word roots, prefixes, suffixes and combining forms, students will be able to build, use and spell medical words related to body systems and organization. Students will:

  • learn anatomical, physiological and pathological body systems and terms
  • develop a solid foundation for medical terms related to the biology and language of each specific body system studied

Successful completion of Medical Terminology is a prerequisite to entering the Medical Office Assistant and Hospital Unit Clerk certificate programs. In order to successfully complete the course, students must earn a grade of 75% or better and have a minimum of 85% attendance and active participation in class.

Exploring the Role of the Hospital Unit Clerk
Tuition: $995 + GST
Material Fee: $45 + GST
Hours: 66

Prerequisite: Medical Terminology

This program provides a practical introduction to topics ranging from hospital administration and the role of a Unit Clerk, review of medical terminology and common abbreviations, processing medical orders, recording information on requisition forms, consent forms, chart forms and computerized systems, processing medication and dietary orders, communication, time and stress management skills.

Hospital Unit Clerk Practicum
Tuition: $150 + GST
Hours: 120 

Students will be required to participate in a 120 hour practicum. Students must earn a grade of 75% or better and have a minimum of 85% attendance and active participation in Exploring the Role of the Hospital Unit Clerk in order to be placed in the practicum.  Unit clerks commonly work 8 or 12 hour shifts on weekdays, weekends, evenings and nights. Practicums will be scheduled to reflect those shifts. A Clear Criminal Record Check and up-to-date immunization records must be provided to the college prior to the practicum. Successful completion of the practicum component is required to earn the Certificate.

Productivity and Workplace Communication
Tuition: $395 + GST
Hours: 12

This specially designed 2 day series is focused on increasing your productivity and enhancing your skills in the workplace, dealing with challenging people, and conflict resolution. You will learn:

  • to manage tasks and workload to achieve the right results
  • the barriers to personal efficiency and effectiveness and how to eliminate or reduce them
  • to maximize effectiveness with the use of planning and organizing tools
  • a Conflict Resolution process to improve outcomes
  • strategies to effectively assist the clients and people you work with. Clients dealing intense personal issues can present special challenges.

Keyboarding/Skillbuilding I
Tuition: Free

Student self-directed study: After an initial assessment, students practice to master the touch typing technique and improve speed and accuracy on timed writings. Proof of typing a minimum of 30 wpm with 90% accuracy is required to pass this course and earn the Certificate.

Introduction to Microsoft Office Applications for the PC
Tuition: $159 + GST
Hours: 6

Standard You can learn more about computers, even if you aren’t sure of your next step. We will cover the basics of Microsoft Word, Excel and PowerPoint so that each student can decide which program will work for them. You will recognize the purpose of the applications, the look of each program, and create basic documents

Ed2Go Online Equivalent: Computer Skills for the Workplace

Standard First Aid with Level C CPR
Tuition: Approx. $150

Standard First Aid with Level C CPR can be taken through any authorized training provider. Please note: This course must be successfully completed before the Hospital Unit Clerk Certificate will be awarded.

Additional Notes:

  • The ‘Medical Terminology’ course offered through ed2go is not an acceptable prerequisite.
  • Material fees and textbooks costs will not be refunded after the Registration Deadline. Textbook fees are subject to change.
  • Certificate exams are required for each computer course. The Certificate exam fee is $15 + GST per exam. Pre-registration is required. Re-tests will be treated as challenge exams. Pass Mark: 75%.
  • Microsoft courses can be challenged. The challenge exam fee is $75 + GST per exam.


  • Successful completion of Medical Terminology is a prerequisite to entering the Hospital Unit Clerk certificate program
  • Alberta Health Services requires all unit clerks to have Grade 12 or GED 

Other Requirements:

  • A current Criminal Record Check (CRC) is required before beginning the practicum. The existence of a Criminal Record may impact practicum placement, program completion and employment prospects.
  • Immunization records (status must be up-to-date prior to the practicum placements).

To earn the Hospital Unit Clerk Certificate, students must achieve a grade of 75% on each of the required courses. The class will require a minimum of 85% attendance, class participation and presentation that will be graded. Students must successfully complete the preceptored work experience in order to graduate.

Upon success completion of the required courses, students must apply for the certificate by contacting the Continuing Studies Office at 403.529.3874.

The Hospital Unit Clerk student is prepared to work in a hospital setting. The program includes skills in processing medical orders, operating hospital information system software, and general skills for a hospital nursing unit. Some health regions will specify that a Hospital Unit Clerk Certificate is a job requirement. However, Hospital Unit Clerk graduates have transferable skills that enable them to find employment in other health settings.

The Medical Office Assistant student is prepared to work in a medical or private office or clinic. The program includes training in specific clinical skills for the medical office or clinic, basic financial skills, medical billing, and the use of health care software for medical offices or clinics.

There are several courses that are identical in the two programs. If a student completes one of the programs, and wishes to gain a Certificate in the other, the student can apply for transfer credit for these identical courses.

Program Contact

For more information, contact:

Medicine Hat Campus
Shannan Hurlbut

Brooks Campus
Lynsey Hanrahan