For a more comprehensive list of frequently asked questions, see the link below:
For example, Joe Canuck is a student with a MHC webmail address of email@example.com so his username will be joe.canuck.
Student passwords by default are set to the first three letters of your month of birth with the first letter capitalized, followed by your year of birth and the last three numbers of your student ID; for example: Dec1991456.
As a student at MHC, you have access to a web page service that will allow you to reset your own password. For step by step directions click here.
Occasionally videos may not be displayed correctly; they might not be hosted on MHC's Blackboard system (example: Youtube) and are being blocked by your browser. To enable the content in:
Although you are registered in a class, it may not appear in your course list after you have logged into Blackboard. To enrol in a course, take the following steps.
Check the name of the file. If it contains any special characters (such as #) problems may occur when you attempt to download. Please refrain from using any special characters in the names of your file such as !,@,#,$,%,^,&,*
New to Blackboard?
Check out the Quick Starter Guide
Forgot your password?
The Student Self-Service Page can help.
For questions or technical support with Blackboard, please e-mail BBAdmin@mhc.ab.ca
Information Technology Services
To report technology problems or for assistance, contact us:
In-Person: Vera Bracken Library
Hours of Operation:
Monday - Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 4:30 p.m.
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