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Introduction to a personality inventory: True Colours
Identifying how personality types influence communication, conflict development and its resolution.
Understand and practice a problem-solving methodology as it applies to conflict resolution.
Apply the problem-solving methodology in negotiating win-win solutions.
Managing difficult conversations.
Identify difficult people and develop strategies to deal more effectively with them.
Recognize motivations behind difficult behaviours.
Understand stages of team development and it’s potential for conflict and impact on performance.
Learn about stress, it’s impact on communication and how individuals can cope effectively with it.
Develop critical thinking skills to enhance decision making in high stress situations.
Set individual goals for applying communication training to the workplace.
This course is 4 days in length including 24 hours of training.
Price: $849 + GST per participant (minimum of 10 participants)
*Course pricing listed is based on a per participant rate, with a minimum number of attendees in the course. Smaller classes and additional customization can be arranged for an additional cost.
For more information, contact:
Corporate Training Officer
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