Continuing Studies

FOUNDATIONS OF LEADERSHIP SKILLS

Certificate

Level 1: Positive Leadership

Some of the drivers for this workshop include reducing absenteeism and turnover at the JBS Brooks Plant.  The root causes of these symptoms usually include stress and negativity in the workplace.  The objective of creating a healthy workplace is to reduce stress and negativity.

Less stress in the workplace starts with reducing negativity, increasing positive emotions and building on your strengths.  Scientific research in the fields of Positive Psychology and Neuroscience concludes that personal growth requires three positive emotions for every negative emotion on any given day.  Positive emotions include joy, gratitude, serenity, interest and hope among others; examples of negative emotions include anger, fear and remorse.  This is very important for managers because emotions are contagious.  What managers feel, employees feel. What front line employees feel, customers feel.

Building on your strengths means first discovering your strengths and then building work around those strengths so that each individual can contribute their very best to their team and organization.  The creation process is where managers build, capture and deliver value with their team and others.  This leads to shared ownership, which results in buy-in and superior execution.  Healthy workplaces are void of toxicity.  Employees are engaged, respected and appreciated.  People and resources are aligned with a shared vision so that together we are better.

Benefits include less stress, a healthier workforce, increased productivity, higher employee engagement, better alignment of people and resources, progress on meaningful work, happier employees and customers, and less cynicism, absenteeism, and turnover.


Level 2: Communication & Emotional Intelligence

Strong workplace communication is vital to any organization’s ability to be productive in an efficient manner. Appropriate lateral and vertical information-sharing and understanding leads to improved employee engagement, job satisfaction, sense of team, personal and team efficacy and overall employee and corporate wellness. In turn, this results in increased overall organization productivity and growth.

A number of additional advantages are derived from strong abilities to give and receive appropriate messages using a wide variety of tools. Facilitating innovation, ensuring transparency, managing diversity, proactively mitigating issues and improved client and employee-manager relationships are but a few of the benefits that lead to a strong and healthy workplace culture. As we are emotional creatures and emotions precede cognition, properly managing our emotions is a prerequisite to excellent communication and building trust, whether in personal or group situations.

In today’s complicated technological world, it is essential to use the right communication tool for the right circumstance by clearly understanding the strengths and disadvantages of these tools. Understanding the needs of different personalities to communicate with different strategies can help to build more positive relationships between managers and employees, which in turn can lead to more coherent teams. The many subtle yet important skills involved in listening, really listening, should not be under-estimated. How to get our message across to others so employees will hear, understand and engage with plans and strategies is also so very important for any organization to have the opportunity to be successful.


Day 1 – Effective Communication

  • Production / Production Capability Balance
  • The Importance of Perspective
  • Relationships / Trust
  • Receiving Messages
  • Sending Messages
  • Active Listening
  • Empathic Listening
  • Connections to Psychological Capital and Authentic Leadership

Day 2 – Emotional Intelligence

  • Giving Effective Feedback
  • EI – Interpersonal Communication
  • Self – Awareness Strategies
  • Self – Management Strategies
  • Social Awareness Strategies
  • Relationship Management Strategies
  • Connections to wellness

Day 3 – Communication with Difficult People

  • Principals of Human Engagement
  • Respect, Dignity, Empathy
  • Choice
  • The importance of “why?”
  • Second chances
  • Language and tools to Use
  • Escape Room/Team Building Activity and debrief
  • Level II project preparation and presentations


Level 3: Teamwork

Day 1 – The 5 Essentials of Teamwork

  • Trust and Vulnerability
  • Healthy Conflict / Debate and Common Understanding
  • Commitment and Clarity
  • Accountability and High Standards
  • Results and Roles
  • More on Trust: Self Trust and Relationship Trust

Day 2 – Building a High Performing Team

  • Building Trust
  • Mastering Conflict
  • Achieving Commitment
  • Embracing Accountability
  • Focusing on Results

Day 3 – Team Building Exercise and Presentations

  • Escape Room with Actual Teams and Video Review / Debrief
  • Or Scenario – Based Team Building and Video Review / Debrief
  • Or each course “team / table” prepares and simulates a team building exercise(s) based on one of the 5 essentials of teamwork. Put similar roles together as a team as much as possible.