Continuing Studies

Foundations of Leadership Skills (FLS)

The Foundations of Leadership Skills Certificate Series consists of four levels, each level consisting of 21 hours of instructor led - classroom facilitation and activities. Participants will receive certification upon the completion of each level; Level 1 – The Wellness – Leadership Link: Positive Leadership, Level II -  Communication and Emotional Intelligence, Level III – Teamwork, and Level IV – Your Leadership Voice. Employers can also apply for the Canada Alberta Job Grant Program and may be eligible to receive up to 2/3rds reimbursement for the tuition/material cost for their employees, supervisors, and managers. Click on the tabs below for more information on each course.

Some of the drivers for this workshop include reducing absenteeism and turnover. The root causes of these symptoms usually include stress and negativity in the workplace. The objective of creating a healthy workplace is to reduce stress and negativity.

Less stress in the workplace starts with reducing negativity, increasing positive emotions and building on your strengths. Scientific research in the fields of Positive Psychology and Neuroscience concludes that personal growth requires three positive emotions for every negative emotion on any given day. Positive emotions include joy, gratitude, serenity, interest and hope among others; examples of negative emotions include anger, fear and remorse. This is very important for managers because emotions are contagious. What managers feel, employees feel. What front line employees feel, customers feel.

Building on your strengths means first discovering your strengths and then building work around those strengths so that each individual can contribute their very best to their team and organization.  The creation process is where managers build, capture and deliver value with their team and others. This leads to shared ownership, which results in buy-in and superior execution. Healthy workplaces are void of toxicity. Employees are engaged, respected and appreciated. People and resources are aligned with a shared vision so that together we are better.

Benefits include less stress, a healthier workforce, increased productivity, higher employee engagement, better alignment of people and resources, progress on meaningful work, happier employees and customers, and less cynicism, absenteeism, and turnover.


Day 1 – The Basics of Leadership

  1. Psychological Capital
    • What is it and why do we need it?
    • How do we get and maintain psychological capital?
    • Why are we starting with wellness and mental well-being?
  2. A Model of Well-being
  3. Change is hard and personal – a model of change

Day 2 – The Basics of Leadership

  1. The Basics of Human Motivation
  2. The Importance of Purpose
  3. Models vs Styles of Leadership
  4. The Authentic Leadership Model
  5. Links between Authentic Leadership and Psychological Capital

Day 3 – The Basics of Leadership

  1. Personality and Communication
  2. Level I Final Project

Strong workplace communication is vital to any organization's ability to be productive in an efficient manner. Appropriate lateral and vertical information-sharing and understanding leads to improved employee engagement, job satisfaction, sense of team, personal and team efficacy and overall employee and corporate wellness. In turn, this results in increased overall organization productivity and growth.

A number of additional advantages are derived from strong abilities to give and receive appropriate messages using a wide variety of tools. Facilitating innovation, ensuring transparency, managing diversity, proactively mitigating issues and improved client and employee-manager relationships are but a few of the benefits that lead to a strong and healthy workplace culture. As we are emotional creatures and emotions precede cognition, properly managing our emotions is a prerequisite to excellent communication and building trust, whether in personal or group situations.

In today's complicated technological world, it is essential to use the right communication tool for the right circumstance by clearly understanding the strengths and disadvantages of these tools. Understanding the needs of different personalities to communicate with different strategies can help to build more positive relationships between managers and employees, which in turn can lead to more coherent teams. The many subtle yet important skills involved in listening, really listening, should not be under-estimated. How to get our message across to others so employees will hear, understand and engage with plans and strategies is also so very important for any organization to have the opportunity to be successful.


Day 1 – Communication Essentials

  1. Production – Production Capability Balance
  2. What Makes for Good Collaboration?
  3. The importance of Perspective and Empathy
  4. How We Communicate
    • Receiving and Sending Messages
  5. Empathic Listening
  6. Connections to Psychological Capital and Authentic Leadership


Day 2 – Effective Feedback and Emotional Intelligence

  1. Being honest and kind
  2. Misconceptions About and Giving Praise
  3. Emotional Intelligence 2.0 – The Model and Strategies
    • Self-Awareness Strategies
    • Self-Management Strategies
    • Social Awareness Strategies
    • Relationship Management Strategies
    • Connections to Wellness


Day 3 – Dealing with Difficult People

  1. What Does it Mean to be a Professional?
    • Respect, Dignity, Empathy
  2. The importance of choice and “why?”
  3. Empathic Listening with Difficult People – What’s Your Fear?
  4. Second Chances
  5. Language and Tools to Use
  6. Five Universal Communication Principles
  7. Level II Final Project – Escape Room/Team-building and Debrief

There is much debate about whether leaders are born or made. Perhaps it’s a little of both. A leader who is able to build a high performing team is much more likely to actually be followed! Teamwork mostly results from skills, persistence and courage. As this skill is complex, it’s a challenge to measure these skills. However, working as a team is very much related to human motivation and purpose and leads to higher levels of work satisfaction and therefore also a higher level of retainment of employees. A greater sense of fulfillment results. More gets done with less cost. Higher levels of personal and organization wellness are other important benefits.


Day 1 – The 5 Essentials of Teamwork

  1. The X Model of Employee Engagement
  2. The importance of trust and trust-building strategies
  3. More on Trust


Day 2 – Building High Performing Teams

  1. Mastering Conflict
  2. Achieving Commitment


Day 3 – Building High Performing Teams

  1. Embracing Accountability
  2. Focusing on Results
  3. Level III Final Project – Digital Escape Rooms

Leadership voice is about cultivating your own personal leadership models, styles and strategies based on your strengths and skills so others will actually follow your lead! Maximizing your leadership voice is now about putting together your many skills and strategies you have learned together with what you will learn from the assessments you will complete into a “package” that will allow your leadership “voice” to come through so you can exert your influence in ways that will benefit you, your team and your organization overall. Let your light shine brightly!


Day 1 – Your Leadership Voice Explained

  1. Explanation of Final Project
  2. Verbal or Digital?
  3. PAIBOC analysis for final project
  4. What is your leadership voice?
  5. Authentic Leadership Assessment (Pre-Course Homework) and Implementation Plan


Day 2 – Verbal and Digital Voice

  1. Emotional Intelligence Assessment and Implementation Plan
  2. Basics of verbal communication / Getting your point across
  3. Basics of Public Speaking
  4. Basics of PowerPoint / Getting your point across
  5. Functions of Team - Assessment


Day 3 – Putting it all Together

  1. Functions of Team Implementation Plan
  2. Putting it all Together – Your Leadership Voice
  3. Final Project Presentations

Additional Details

These courses are 3 days in length and include 21 hours of training.

Level 1:
$1495 + GST per participant (minimum of 15 participants)

Level 2:
1495 + GST per participant (minimum of 15 participants)

Level 3:
$1495 + GST per participant (minimum of 15 participants)

Level 4:
$1495 + GST per participant (minimum of 15 participants)

*Course pricing listed is based on a per participant rate, with a minimum number of attendees in the course. Smaller classes and additional customization can be arranged for an additional charge.

Contact Us

For more information, contact:

George Osmond
Corporate Training Officer
Phone: 403.504.2248
Cell: 403.866.1826

Christie Wilson
Manager, Extended Learning
Phone: 403.529.3975