International Student Support

As a newcomer to Canada, Medicine Hat and MHC, there are many aspects of life that may be unfamiliar. The International Education and Diversity office organizes programs and services designed specifically to assist with international student life – both on and off campus. From pre-departure to graduation, the programs and services offered will help you to stay healthy, succeed in your studies, integrate into the community and get involved in campus life.

Contact us if you have any questions relating to your health insurance, college programs or regulations, study permit, living and working in Canada, or other concerns. International Education will answer your questions and recommend resources or services.

Keep.me SAFE International Student Support Program

Studying abroad can be an exciting life experience and yet is challenging at times. It can be very helpful to talk to someone who understands what you’re experiencing. Keep.me SAFE experts speak your language and are familiar with your culture. They are available to help all MHC international students succeed while studying, 24 hours a day, 7 days a week, free of charge. You can access confidential support by:

  • downloading the My SSP App (available from the App store/ Google Play)
  • calling 1.844.451.9700, or
  • visiting www.keepmesafe.org

Academic Advising

Academic advisors help you to plan your academic program, understand college policies and procedures and find and use campus resources. MHC provides academic advising specific to the needs and concerns of international students. To book an appointment with an academic advisor call (403) 529-3819 or email info@mhc.ab.ca.

Cultural Activities/Field Trips

Cultural activities are offered at least once a month. International students are given the opportunity to experience local sites, activities and culture first hand through numerous activities and field trips. Activities have included sports such as hockey, curling, bowling and skiing or events that include rodeos, jazz festivals, food fairs and live theatre shows. Field trips to the beautiful parks and natural places that make Alberta special are also offered. These activities are offered free of charge to students.

Skating  Parks  Canoe  WallClimbing  Museum

Immigration Advising

International students must maintain valid immigration documents to live and study in Canada. MHC’s RISIA and RCIC-certified staff are here to provide information to help you to understand and navigate immigration requirements and regulations as related to your study at MHC. However, you must be aware that it is solely your responsibility, and not that of MHC or MHC’s staff to:

  • Ensure that your immigration and legal documents are current and maintained.
  • Ensure that any documentation submitted for immigration purposes meets requirement as indicated and is accurate and complete.
  • Understand and be compliant with immigration requirements as they pertain to you, recognizing that this information is subject to change and that the most accurate, up-to-date information is found on the Immigration, Refugee and Citizenship Canada (IRCC) website: www.cic.gc.ca; phone 1.888.242.2100.

Immigration advising will be provided by RCIC & RISIA certified staff within the RISIA (Regulated International Student Immigration Advisor) scope of practice.

  • A RISIA shall provide immigration advice only in the area of Study Permits, Temporary Resident Visas, and how Study Permits relate to other currently available Canadian immigration programs.
  • A RISIA shall not provide representation in immigration matters to any student.
  • A RISIA shall not fill out any immigration forms for any student.
  • A RISIA shall refer any student needing representation or immigration forms to be filled out to a RCIC or other authorized Immigration Representative to do under Section 91 or IRPA.

To make an appointment for immigration advising, please email info@mhc.ab.ca.

Guard.Me Health Insurance Plan

Medicine Hat College has mandatory health insurance for all its international students. This insurance is provided by guard.me and administered through International Education and Diversity. For more information, visit www.guard.me or contact International Education and Diversity.

Please note the following about your Guard.me Health Insurance

  • It is for emergencies and unexpected illness or injuries (doctors’ visit, prescriptions and more).
  • It does not provide dental insurance or coverage for pre-existing conditions (something you suffered from before coverage starts).
  • You are automatically enrolled with Guard.me for semesters that you are a registered student. Coverage does not automatically extend when you are not registered in classes (e.g. spring and summer breaks). Students on semester breaks that plan on staying in Canada are encouraged to visit the International Education Department to request an extension of their Guard.me insurance.
  • Carry your health insurance at all times.


Contact:
Clara Kelana, International Student Services Specialist, Office C227
(403) 502-8449
ckelana@mhc.ab.ca