Information Officers

Alberta Parks
Date Posted:   Feb 13, 2020
Closing Date:   Feb 27, 2020
Location:   Lethbridge & area
Status:   Summer / Seasonal
Number of Positions:  4

Description

Location: Writing-on-Stone Provincial Park

On-site fully furnished rental accommodations available for rent

Qualifications

  • High School Diploma is required; related post-secondary is considered an asset
  • Exemplary customer service and interpersonal skills
  • Excellent communication, organization and teamwork skills
  • Experience in a busy customer service environment; tourism experience an asset
  • Excellent computer skills, including proficiency in Microsoft Office
  • WHIMIS 2015 Certificate
  • Valid Class 5 drivers license (Class 4 an asset); unrestricted or GDL.
  • 5-year Driver’s Abstract issued within 30 days of your application submission; with no more than 8 demerits (4 demerits for a GDL)
  • A defensive driving course required prior to commencement
  • Knowledge of park facilities & services; natural & cultural history knowledge an asset
  • Standard First Aid and CPR Level C is required
  • Food Safety certification is an asset
  • Indigenous or local community background, history and/or knowledge a strong asset
Competencies
AGILITY - to understand the need and be open to new ideas while accepting change as part of how work processes need to evolve in order to be effective
CREATIVE PROBLEM SOLVING - to asses options and implications in new ways in order to achieve outcomes and solutions
BUILDING COLLABORATIVE ENVIRONMENTS - to lead and contribute to the conditions and environment that allow people to work collaboratively and productively to achieve outcomes

Responsibilities

Occupational Requirements

  • Responsible for the day-to-day operations of a busy Visitor Centre and Camp Store
  • Welcoming visitors and providing information about Writing-on-Stone/Áísínai'pi as well as travel counselling regarding local, regional and provincial attractions
  • Operating a till, handling cash, processing debit/credit card transactions
  • Promoting and selling interpretive program tickets and merchandise to visitors
  • Light cleaning and maintenance of displays and shops
  • Special event planning, preparation and delivery
  • Some food service responsibilities
  • Reservation and registration duties utilizing the Reserve.AlbertaParks.ca system
  • Supporting the broader park team to provide a high-level of customer service to guests

Pay Rate

$19.31 - $23.33 / hour (Plus 11.2 % in lieu of benefits and holiday pay, as well as weekend/ evening premiums)

Term Of Appointment

Hours of Work

  • Shifts are 7.25 hours per day, up to a 36.25 hour work week
  • Weekend, evening and holiday work is required

Term of Employment: From May 1st ending on or before September 15, depending on budget availability and operational needs.

How To Apply

Application Deadline: Thursday February 27th, 2020 at 11:59 pm

Please email a resume, cover letter and driver’s abstract to: Suzanne Lodermeier, Visitor Centre Coordinator Writing-On-Stone Provincial Park (email below)

Resumes received will be used to fill future vacancies. Only those individuals selected for interviews will be contacted.

For more info:
Suzanne.Lodermeier@ gov.ab.ca