Interpersonal Communication
This series of four courses will help you learn to build positive relationships, turn negative situations into win-win, learn tools and techniques that allow you to effectively deal with negative or stressful situations, and assist you in learning how to communicate more successfully in any situation.
Program At a Glance:
- Offered at the Medicine Hat campus
- Delivered part-time, in-person
- This program is eligible for the Canada-Alberta Job Grant which reimburses two-thirds of your employee's training costs.
Enhance your communication skills with our Interpersonal Communication Certificate Program, equipping you for success in personal and professional interactions.
Designed for success in any field, this program improves your interpersonal skills, including active listening, conflict resolution, empathy, and assertiveness. Our expert instructor brings real-world experience to courses covering verbal and nonverbal communication, active listening, conflict resolution, and effective feedback.
CONFLICT RESOLUTION AND NEGOTIATION
This course explores practical conflict resolution strategies. Learn essential tools to navigate conflicts, achieve win-win outcomes, and preserve positive connections. This course covers conflict understanding, effective communication strategies, empathetic resolution, and relationship preservation, suitable for individuals and professionals alike.
The course blends interactive lectures, group discussions, and practical exercises for a dynamic learning experience
PRACTICAL & EFFECTIVE COMMUNICATION
This course will help enhance your communication skills and improve both professional and personal relationships. Gain tools for mastering public speaking, leading teams, and everyday conversations. Explore verbal and nonverbal communication nuances, develop active listening, and adapt to diverse situations. Break through common communication barriers and make your voice heard effectively.
DEALING WITH DIFFICULT PEOPLE
Acquire essential techniques for handling challenging individuals and achieving positive outcomes in various relationships, from co-workers to supervisors and professional networks. This course offers practical strategies for creating win-win outcomes with anyone, including coping mechanisms and turnaround strategies tailored for highly challenging individuals. Gain insights into the underlying causes of difficult behaviors and navigate complex dynamics with confidence, enhancing your interpersonal effectiveness and mastering difficult interactions.
MANAGING BEHAVIOURS
In this course, learners will acquire strategies to navigate difficult behaviors from others and maintain control in tough scenarios. Gain insights into underlying issues contributing to conflicts and explore specific techniques for effective management. Equip yourself to handle demanding situations with composure and foster positive outcomes confidently and achieve optimal outcomes through effective self-management and adeptly handling challenging situations.
Price: 849 + GST
